Privacy Policy

Who We Are

The Flip NFP (“The Flip,” “we,” “us,” or “our”) is an Illinois Not-For-Profit Corporation operating a playable pinball museum in Chicago, IL. Our website is theflip.museum.

If you have questions about this policy, contact us at hello@theflip.museum.

Information We Collect

Newsletter signups. When you subscribe to our newsletter, we collect your email address. This is the only personal information we actively collect through this website.

Usage data. We may use privacy-respecting analytics to understand how visitors use our site (e.g., pages visited, general geographic region). This data is aggregated and does not personally identify you.

Cookies. Our site uses only essential cookies required for the website to function. We do not use advertising or tracking cookies.

How We Use Your Information

• To send you newsletter updates about the museum, events, and our progress
• To improve the website and understand visitor engagement
• To respond to inquiries sent to our contact email

We will never sell, rent, or share your email address with third parties for marketing purposes.

Third-Party Services

We use the following services to operate this website:

• Sanity — Content management system for website content
• Railway — Website hosting and deployment
• Google Maps — Embedded map on the Visit page

Newsletter signups are forwarded to our email marketing tools via a secure webhook. Each of these services has their own privacy policies governing how they handle data.

Data Retention

We retain your newsletter email address until you unsubscribe. You can unsubscribe at any time by clicking the unsubscribe link in any newsletter email, or by contacting us at hello@theflip.museum.

Your Rights

You have the right to:

• Request access to any personal data we hold about you
• Request correction or deletion of your personal data
• Unsubscribe from our newsletter at any time
• Opt out of any analytics tracking

To exercise any of these rights, email us at hello@theflip.museum.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

Contact

The Flip NFP
108 N. State St., Suite 015
Chicago, IL 60602
hello@theflip.museum